Dance AI VideoPrivacy
This Privacy Policy explains how Dance AI Video handles account information, photos, generation tasks and support requests when you use this service.
Information you provide
We store the name, email address and optional profile image you provide for your account. We process the photos you submit for generation, your consent confirmation, task settings and results, credit transactions, and any support messages or attachments you send. Account records can also include your sign-up IP address, browser information and referral details used to operate and protect the service.
Why we process information
We use account information to sign you in, associate tasks and credits with your account, provide private video access and respond to support requests. Submitted photos are used to check content and create the requested video. Task and transaction records help us reconcile generation results, return credits for confirmed failures, investigate abuse and resolve account or billing questions.
Processing and service providers
Selecting a photo prepares it in your browser. After sign-in, a local photo draft may be saved on your device. When you submit a generation, photos are uploaded to private Cloudflare storage and temporary signed photo references are sent to the configured content-check and video providers, currently SeeAPI and EvoLink / Seedance. These providers process data outside your browser to perform the requested checks and generation. Their processing locations and retention practices may differ from ours; this site does not control their separate systems. Cloudflare Email Service delivers account verification and password-reset messages to the address you provide. Incoming messages to our public support address are forwarded through Cloudflare Email Routing to the service team’s Gmail inbox. These email providers process message content and delivery information to provide those services.
Storage and retention
Local photo drafts are separated by account and kept for up to 24 hours. Uploaded input and moderation objects in our storage are scheduled for deletion after one day. Completed outputs are available through authenticated, owner-only endpoints for 14 days and are scheduled for storage deletion after that period. Storage deletion is asynchronous, so access expiry and physical deletion may occur at different times. Account, task, transaction and support records are kept while needed to provide the service, resolve requests, prevent abuse or meet applicable record-keeping obligations; they do not share the video-file expiry.
Cookies, browser storage and optional integrations
Account cookies maintain your sign-in session. Photo drafts use browser storage, and saved-template favorites remain on this device. The site records page views, preview playback, upload steps, generation requests and checkout outcomes to understand where visitors encounter problems. Session storage holds random visitor and visit identifiers. These event records can include a public page path, template or product identifier, action time, broad referral category, country and signed-in account identifier; server events may link to task or order records. The event collector does not accept photo contents, filenames, email addresses, full referral URLs, page queries or fragments as event details. Account and infrastructure security logs are separate. You can clear local drafts in the creator and clear favorites, cookies or session storage in your browser. Third-party support integrations, when enabled, may also process interaction data.
Payments and access to information
If you make a purchase, you enter your payment details with the checkout provider. The application stores order, subscription and credit records needed to fulfil and reconcile purchases. Your uploaded photos and generated videos are not published in the public template gallery by the generation flow. Access to private media requires your account or a temporary service link used for processing. Technical access controls reduce risk but cannot guarantee that any online service is completely secure.
Your choices and requests
You can edit your profile in account settings, download completed videos before they expire, and clear local drafts from the creator. Email support@danceaivideo.app or use a support ticket to request access, correction or deletion of account information, or to raise a privacy concern. We may need to verify account ownership and retain records required for security, transactions or applicable law. Depending on where you live, you may also have rights to restrict or object to processing, request portability, withdraw consent where applicable, or complain to a data-protection authority.
Adults, consent and policy updates
This service is for adults. Submit only portraits of adults who have agreed to this use, and do not submit children’s photos. Tell us through support if you believe a photo was used without permission. This policy may be updated as the service changes; the date above identifies the current version. Review it before submitting new photos.
Need help with your account or video?
Open a support ticket for a generation, credit, billing or privacy question. Include the task or order ID when relevant.
Sign in to submit a ticket and follow replies in your account.